FTC Approves Final Orders Settling Charges that Companies Failed to Protect Consumers Personal Information

Following a public comment period, the Federal Trade Commission finalized the orders in two cases settling charges that Ceridian Corporation and Lookout Services, Inc. claimed they would take reasonable measures to secure the consumer data they maintained, but failed to do so. The final orders require the companies to implement a comprehensive information security program and obtain independent, third-party security audits every other year for 20 years.

The Commission votes approving the final Order were 5-0. (File No. 1023160 and 1023076; the staff contacts for Ceridian are Tiffany George or Jamie Hine, Bureau of Consumer Protection, 202-326-3040 or -2188; the staff contacts for Lookout are Kristin Cohen or Kandi Parsons, Bureau of Consumer Protection, 202-326-2276 or -2369)

The Federal Trade Commission works for consumers to prevent fraudulent, deceptive, and unfair business practices and to provide information to help spot, stop, and avoid them. To file a complaint in English or Spanish, visit the FTC’s online Complaint Assistant or call 1-877-FTC-HELP (1-877-382-4357). The FTC enters complaints into Consumer Sentinel, a secure, online database available to more than 2,000 civil and criminal law enforcement agencies in the U.S. and abroad. The FTC’s Website provides free information on a variety of consumer topics. Like the FTC on Facebook and follow us on Twitter in English and Spanish.

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