Markets Wired

Changes Include Easier Navigation, Mobile-Friendly Content and a New Design

ALEXANDRIA, Va. (Nov. 2, 2015) – Users of the National Credit Union Administration’s public website will be able to find the critical information they need more easily thanks to the debut of the agency’s redesigned and improved website.

“Credit unions, consumers, examiners and state regulators are the core users of NCUA.gov, and we used their feedback to develop the new website,” NCUA Board Chairman Debbie Matz said. “With the changes launched today, our website will be more intuitive and accessible. The new website also improves our ability to effectively communicate with the broader credit union system and further supports NCUA’s transparency initiatives.”

The new NCUA.gov features improved navigation and a mobile-responsive design will adapt to facilitate the viewing of the website on all platforms, including smartphones, tablets, laptops and desktops. Other website features and improvements include:

• A new Small Credit Union Learning Center featuring training videos and materials as well as other resources from NCUA’s Office of Small Credit Union Initiatives;
• A new online newsroom and social media hub where stakeholders can get the latest news, read articles from The NCUA Report and download graphics and photos;
• A new “I’m a…” search function that allows users to self-identify and quickly access the agency’s most frequently requested content; and
• A new consumer section that links to the agency’s consumer protection resources, consumer assistance center, share insurance information and financial literacy materials.

To help users get familiar with the new NCUA.gov, the agency has developed a brief video, highlighting the website’s new features and other changes.

During the remainder of the year, NCUA will continue to add new functions and additional content. Users can send their comments and suggestions for future improvements to the website by email to Webmaster@ncua.gov.