NCUA’s Hood Writes to FCC Regarding Third-Party Petition on Automated Calls

ALEXANDRIA, Va. (May 26, 2020) – In a recent letter, National Credit Union Administration Chairman Rodney E. Hood wrote to the Federal Communications Commission regarding a third-party petition to permit certain automated calls to fall under the Emergency Purposes Exception of the Telephone Consumer Protection Act. The types of automated calls outlined in the petition include options for loan modifications, changes to how consumers access their institution’s services, and warnings about potential fraud.

“The NCUA has supported and encouraged federally insured credit unions in their efforts to provide credit union members with prudent debt relief and help members understand the range of relief possibilities,” Chairman Hood wrote. “Autodialed calls providing information about payment deferrals, fee waivers, loan term extensions, other loan modifications, and forbearance could assist consumers during this challenging time.”

In the letter, Hood noted that financial institutions are not seeking permission to use automated calls related to advertising, telemarketing, or seeking payment on a debt. Like other financial institutions, federally insured credit unions must comply with all other consumer protection laws governing autodialed calls. The Consumer Financial Protection Bureau has also contacted the FCC.

Chairman Hood’s letter to FCC Chairman Ajit Pai is available on the NCUA’s website.

NCUA to Host Bank Secrecy Act Webinar

Register Now to Learn Best Practices for a Strong BSA Compliance Program

ALEXANDRIA, Va. (May 27, 2020) – Credit unions will receive valuable information on best practices in Bank Secrecy Act programs and avoiding pitfalls from non-compliance during a National Credit Union Administration webinar, “The Bank Secrecy Act: Review and Reminders,” scheduled for June 17.

This 90-minute webinar is scheduled to begin at 3 p.m. Eastern. Online registration is available here. Participants will use this same link to log into the webinar and should allow pop-ups from this website. There is no charge to participate.

The webinar panel — Andrew Bludorn, BSA officer with the NCUA’s Office of Examination and Insurance; Damon Frank, trial attorney with the NCUA’s Office of General Counsel; and Cathryn Martin, assistant vice president and BSA compliance officer with Tower Federal Credit Union — will cover the top five compliance concerns and discuss elements of a strong BSA/anti-money laundering program, including:

  • Timely §314a searches;
  • BSA training for appropriate staff; and
  • Real-world case studies of BSA compliance failures.

You can submit questions in advance at [email protected]. The email’s subject line should read, “The Bank Secrecy Act: Review and Reminders.” Participants with technical questions about accessing the webinar may email [email protected].

This webinar will be closed captioned and then archived here approximately three weeks following the live event.

NCUA’s Office of Credit Union Resources and Expansion supports low-income-designated credit unions and credit unions interested in a low-income designation; minority credit unions; credit unions seeking changes in their charters, bylaws, or fields of membership; and groups organizing to start new credit unions.

NCUA Releases On-Demand Webinar on the Enhanced Central Liquidity Facility

ALEXANDRIA, Va. (May 26, 2020) – During an on-demand webinar released today by the National Credit Union Administration, credit unions will get valuable information on the regulatory and legislative enhancements made to the Central Liquidity Facility.

This approximately 40-minute webinar is available on the agency’s website. Participants should allow pop-ups from this website.

During the webinar, Owen Cole, President of the Central Liquidity Facility, explains how the facility works and how it fits within a credit union’s broader liquidity risk-management program. He also provides an overview of recent changes to the Central Liquidity Facility made by the CARES Act and the NCUA Board.

NCUA Chairman Rodney E. Hood also provides introductory remarks during the webinar and encourages credit unions to consider joining the facility.

“While we hope for the best outcome, we must prepare for the possibility the Central Liquidity Facility will be a vital resource to help credit unions respond to the consequences of the COVID-19 pandemic,” Chairman Hood said. “The NCUA encourages any credit union that is not a member to join the Central Liquidity Facility.”

The Central Liquidity Facility is a mixed-ownership government corporation created to improve the financial stability of federally insured credit unions. It provides the credit union system a vital contingent source of funds to assist with system-wide liquidity events. Member credit unions own the Central Liquidity Facility, which exists within the NCUA. Joining the facility is voluntary.

For additional information about joining the Central Liquidity Facility, please visit www.ncua.gov/clf or email [email protected].

NCUA Chairman Rodney E. Hood’s Memorial Day Statement

ALEXANDRIA, Va. (May 22, 2020) – National Credit Union Administration Chairman Rodney E. Hood issued the following statement as the nation marks the Memorial Day holiday.

“Originally called “Decoration Day,” Memorial Day began as a way to use spring flowers to honor those who gave their lives for our country. But the real reason we commemorate Memorial Day can be found in the Declaration of Independence: “life, liberty, and the pursuit of happiness.” That’s why there’s no more fitting way to honor those who gave the ultimate sacrifice than to celebrate the things they died for: life in all its richness; liberty to exercise our choices; and the pursuit of happiness through freedom, family, community, opportunity, and equality.

“Largely because of the sacrifices made by those who died while serving their country, we enjoy each of these blessings every day. And indeed, these blessings are proof that life will go on despite the COVID-19 pandemic. Though the pandemic has had a devastating and profound impact on our daily lives, and the country as a whole, we know that America will overcome this unprecedented challenge, and undoubtedly emerge stronger for it.

“This Memorial Day weekend, while we honor the men and women who gave the ultimate sacrifice for our country, I would like to thank the 1,141 employees of the NCUA for their unwavering dedication and commitment to highest ideals of public service.”

NCUA Board Approves Changes to Prompt Corrective Action Requirements

Board Action Bulletin

ALEXANDRIA, Va. (May 21, 2020) – The National Credit Union Administration Board held its fourth open meeting of 2020 today using a live audio webcast and unanimously approved two items:

  • An interim final rule that makes two temporary changes to the agency’s prompt corrective action regulations providing relief to credit unions that temporarily fall below well capitalized.
  • A proposed rule that would provide an alternative method to satisfy the membership card or account signature card requirement.

The Board considered and then tabled an interim final rule that would have permanently amended one of the requirements that a federal credit union must adopt as a part of their written overdraft policy.

The agency’s Acting Chief Financial Officer also briefed the Board on the National Credit Union Share Insurance Fund’s financial performance in the first quarter of 2020.

Changes to Prompt Corrective Action Provide Regulator Relief

The NCUA Board unanimously approved an interim final rule that makes two temporary changes to the agency’s prompt corrective action regulations that provide relief to credit unions that temporarily fall below well capitalized.

“Because of the pandemic, I am concerned that credit unions may temporarily fall below the well-capitalized level and become subject to various prompt corrective action requirements, NCUA Chairman Rodney E. Hood said. “This rule provides relief to those that experience a decline in their net worth ratio because of efforts to help their members or because they have experienced a rapid increase in shares because of the flight to safety.”

This interim rule temporarily reduces the earnings retention requirement for credit unions classified as adequately capitalized. Those credit unions unable to meet the earnings retention requirement will not have to submit a written application requesting approval to decrease its earnings retention amount. If a credit union poses an undue risk to the Share Insurance Fund or exhibits material safety and soundness concerns, the appropriate NCUA Regional Director may require the credit union to submit an earnings transfer waiver request.

These temporary modifications will remain in place until December 31, 2020. By statute, credit unions that fall to less than adequately capitalized must submit a net worth restoration plan to their NCUA Regional Director. The interim final rule temporarily permits an undercapitalized credit union to submit a streamlined net worth restoration plan, demonstrating that the reduction in capital was caused predominantly by share growth and that this is a temporary condition because of the pandemic. If a credit union becomes less than adequately capitalized for reasons other than share growth, they must still submit a net worth restoration plan under the current requirements in NCUA’s regulations.

The interim final rule amending NCUA’s prompt corrective action requirements is effective upon publication in the Federal Register, and there is a 30-day comment period.

Joint-Account Insurance Coverage Proposal Would Reduce Uncertainty

The NCUA Board unanimously approved a proposal that would amend the NCUA’s regulation governing the requirements for a share account to be separately insured as a joint account.

Specifically, the proposed rule would provide an alternative method to satisfy the membership card or account signature-card requirement. The proposal amends the regulation to explicitly provide that the signature-card requirement could be satisfied by information contained in the account records of the insured credit union.

For example, under this proposal, the requirement could be satisfied by evidence that a federally insured credit union has issued a debit card to each co-owner of the account or evidence that each co-owner of the account has conducted transactions using the share account. The proposed rule, if adopted, would assist the NCUA in promptly determining account ownership and level of share insurance coverage for each owner in the event a federally insured credit union’s failure, helping to alleviate delays and uncertainty for members. The proposal would apply to all federally insured credit unions and would not impose any increased burden or new recordkeeping requirements for joint accounts.

Comments on this proposed rule are due 30 days after the publication in the Federal Register.

Share Insurance Fund’s Total Assets Increases

The Share Insurance Fund reported a net income of $1.2 million and a net position of $17.5 billion for the first quarter of 2020. The fund’s total assets increased to $17.7 billion at the end of the quarter from $16.7 billion at the end of the fourth quarter of 2019.

For the first quarter of 2020:

  • The number of CAMEL codes 4 and 5 credit unions decreased to 175 from 190 at the end of the fourth quarter of 2019. Assets for these credit unions decreased from the fourth quarter of 2019 to the first quarter of 2020, from $10.8 billion to $10.4 billion.
  • The number of CAMEL code 3 credit unions decreased to 812 from 838 at the end of the fourth quarter of 2019. Assets for these credit unions increased 2 percent from the fourth quarter of 2019, to $42.6 billion from $41.7 billion.

The first-quarter figures are preliminary and unaudited.

Overdraft Proposal Tabled

The NCUA Board considered an interim final rule that would have permanently amended one of the requirements that a federal credit union must adopt as a part of their written overdraft policy.

The Chairman offered a motion to approve the proposed interim final rule, and it lacked a second. Because this item was tabled, the Chairman reserves the right to bring it before the NCUA Board again.

“While it is rare for an open Board meeting to include an item that does not pass, it does occasionally happen,” said NCUA Chairman Rodney E. Hood. “If I only bring forth ideas to the Board that we know we have the votes for, it does not allow for an honest, open, and full debate. I brought this issue forth because I believe it is important. And the public has a right to transparency on this matter.

“This interim final rule should be approved because the problem is now. The other Board members disagreed. However, the Office of the General Counsel determined that today’s rule was appropriate as an interim final rule and did not violate the Administrative Procedure Act. Therefore, I reserve my right as Chairman to have the Board reconsider this rule if the public thinks this is important.”

The NCUA tweets all open Board meetings live. Follow @TheNCUA on Twitter, and access Board Action Memorandums and NCUA rule changes at www.ncua.gov. The NCUA also live streams, archives and posts videos of open Board meetings online.

NCUA Chairman Hood Commends Comptroller Otting for His Service to the OCC

ALEXANDRIA, Va. (May 22, 2020) – National Credit Union Administration Chairman Rodney E. Hood issued the following statement regarding Comptroller Joseph Otting’s announcement that he is stepping down as Comptroller of the Currency.

“Having known Joseph for many years prior to our time as federal financial regulators, I have witnessed firsthand his resilient commitment and significant impact on the financial services industry.

“I commend him for his leadership and service to our nation and to the Office of the Comptroller of the Currency. Under his leadership, the agency has grown and thrived with its renewed focus on economic opportunity and regulatory reform.

“It has indeed been an honor to serve alongside him, and I wish him all the best in his future endeavors.”

Federal Agencies Share Principles for Offering Responsible Small-Dollar Loans

(May 20, 2020) – The federal financial institution regulatory agencies today issued principles for offering small-dollar loans in a responsible manner to meet financial institutions customers’ short-term credit needs.

The Federal Reserve Board, the Federal Deposit Insurance Corporation, the National Credit Union Administration, and the Office of the Comptroller of the Currency recognize the important role that responsibly offered small-dollar loans can play in helping customers meet their ongoing needs for credit from temporary cash-flow imbalances, unexpected expenses, or income shortfalls, including during periods of economic stress, natural disasters, or other extraordinary circumstances such as the public health emergency created by COVID-19.

The agencies are issuing the “Interagency Lending Principles for Offering Responsible Small-Dollar Loans” to encourage supervised banks, savings associations, and credit unions to offer responsible small-dollar loans to customers for consumer and small business purposes.

A March 26 joint agency statement encouraged banks, savings associations, and credit unions to offer responsible small-dollar loans to consumers and small businesses in response to COVID-19.

Attachment: Joint Principles

Agency Contact Phone
Federal Reserve Board Susan Stawick 202.452.2955
FDIC Brian Sullivan 202.412.1436
NCUA Laura Todor 703.518.1149
OCC Bryan Hubbard 202.649.6870

Federal Agencies Share Principles for Offering Responsible Small-Dollar Loans

(May 20, 2020) – The federal financial institution regulatory agencies today issued principles for offering small-dollar loans in a responsible manner to meet financial institutions customers’ short-term credit needs.

The Federal Reserve Board, the Federal Deposit Insurance Corporation, the National Credit Union Administration, and the Office of the Comptroller of the Currency recognize the important role that responsibly offered small-dollar loans can play in helping customers meet their ongoing needs for credit from temporary cash-flow imbalances, unexpected expenses, or income shortfalls, including during periods of economic stress, natural disasters, or other extraordinary circumstances such as the public health emergency created by COVID-19.

The agencies are issuing the “Interagency Lending Principles for Offering Responsible Small-Dollar Loans” to encourage supervised banks, savings associations, and credit unions to offer responsible small-dollar loans to customers for consumer and small business purposes.

A March 26 joint agency statement encouraged banks, savings associations, and credit unions to offer responsible small-dollar loans to consumers and small businesses in response to COVID-19.

Attachment: Joint Principles

Agency Contact Phone
Federal Reserve Board Susan Stawick 202.452.2955
FDIC Brian Sullivan 202.412.1436
NCUA Laura Todor 703.518.1149
OCC Bryan Hubbard 202.649.6870

NCUA Launches Culture, Diversity, and Inclusion Council

ALEXANDRIA, Va. (May 19, 2020) – The National Credit Union Administration took a significant step in making the agency a more inclusive organization with the launch of its new Culture, Diversity, and Inclusion Council.

“For the NCUA to carry out its mission effectively, every staff member should be respected, and diversity and inclusion should be truly fostered,” NCUA Chairman Rodney E. Hood said during his remarks at the council’s kick-off meeting on Friday, May 15. “Providing a safe and sound system of cooperative credit is an honorable calling. I want the NCUA to have a work environment where every employee can bring their true and authentic selves to work each and every day.”

Chairman Hood’s full remarks are available on the agency’s public website.

Publicly announced by Chairman Hood during the agency’s Diversity, Equity, and Inclusion Summit in November 2019, the council’s mission is to build an organizational culture where shared values, beliefs, and behavioral norms around the principles of equity, diversity, inclusion, engagement, and leadership align with the NCUA’s strategic priorities to optimize the agency’s performance. The council is comprised of 18 employees across the agency’s business lines, in both supervisory and non-supervisory roles.

The council’s first activity is an agency-wide survey to examine the NCUA’s current organizational culture and to identify areas for improvement.

“I commend NCUA’s Chief Human Capital Officer and Director of the Office of Human Resources, Towanda Brooks, and Office of Minority and Women Inclusion Director, Monica Davy, for their leadership on the council,” Hood said. “Fostering the NCUA’s culture is not an endpoint. Instead, it is an ongoing process, and it is made up of taking the right steps to meet challenges and respond to a changing environment on a continuous basis. The NCUA Board and the entire leadership team are all committed to creating and maintaining an inclusive culture where every employee feels valued and respected.”

Harper Hails Change to Support Troops

NCUA Board Member Championed Modifying Low-Income Credit Union Definition

ALEXANDRIA, Va. (May 7, 2020) – NCUA Board Member Todd M. Harper applauded the agency’s decision to count qualified service members who live on military bases at home and abroad when designating a low-income credit union.

“Our country is in an economic war against COVID-19, and the NCUA needs to do all that it can to help federally insured credit unions serve their members, including our troops, during these difficult times,” Harper said. “This decision will allow more credit unions that serve the military to qualify for designation as a low-income credit union and open the door to more resources.”

There are several benefits for credit unions with a low-income designation, including an exemption from the statutory cap on member business lending, eligibility for grants and low-interest loans from the Community Development Revolving Loan Fund, the ability to accept deposits from non-members and obtain supplemental capital, and consulting assistance.

Harper has championed this issue of low-income credit unions serving the troops since joining the NCUA Board. At the May 2019 NCUA Board meeting, he was the first Board Member to ask staff to identify solutions to the issue of accounting for the individuals who have lower incomes and who live on military bases. Harper has since spoken repeatedly about the issue.

Low-income designated credit unions play a critical role in providing affordable financial services. At the end of 2019, there were 2,605 low income credit unions with 56.3 million members and $661.6 billion in assets. To qualify as a low-income designated credit union, the majority of a credit union’s membership must meet certain low-income thresholds based on data available from the American Community Survey done by the U.S. Census Bureau.

“Ultimately, today’s action advances economic dignity and inclusion by counting everyone when determining whether a credit union meets the low-income designation,” Harper concluded. “I’m very grateful for the efforts of the NCUA staff who worked diligently and creatively to fix this problem and to the leaders of the Northwest Credit Union Association and the Defense Credit Union Council who alerted me about the need to act.”