CDFI Certification Becoming Easier

August Issue of “The NCUA Report” Features Story on New Application Process

ALEXANDRIA, Va. (Aug. 18, 2016) – Credit unions certified as Community Development Financial Institutions can have a greater impact on their communities, and the application process for certification is becoming easier.

In the latest issue of the National Credit Union Administration’s monthly newsletter, the Office of Small Credit Union Initiatives discusses the benefits of CDFI certification and how, working with the U.S. Treasury’s Community Development Financial Institutions Fund, NCUA is making a streamlined application process available for qualified credit unions.

The August 2016 issue of The NCUA Report can be found online here.

The new issue includes a column from NCUA Board Member J. Mark McWatters and articles from NCUA offices on the agency’s initiatives and on supervisory, regulatory and compliance issues important to all federally insured credit unions.

This month’s issue includes:

  • Board Member McWatters’ Perspective: Congress Takes a Step Forward With Real Regulatory Relief
  • Board Actions: NCUA Board Removes Calendar-Year Exemption and Adopts New Strategic Plan
  • NCUA Reaching Goals for Improving Consumer Complaint Process
  • Understanding What Records to Keep
  • Credit Unions, Members and EMV Cards

Published monthly, The NCUA Report is NCUA’s flagship publication. The newsletter highlights important Board actions and key issues that credit union managers, staff and volunteers need to know. If interested, you can subscribe to the online version of the newsletter here. Previous issues of The NCUA Report are available online here.

NCUA Warns of Text Phishing Scam

ALEXANDRIA, Va. (Aug. 23, 2016) – The National Credit Union Administration has received consumer calls about a suspicious text message claiming to come from the agency.

The message reads: “National Credit Union Administration Alert for (recipient’s phone number). Contact 844-234-5445.”

This is not a communication from NCUA. The agency does not seek personal information through the internet or on the telephone.

Please contact NCUA’s Consumer Assistance Center at 1-800-755-1030 between 8 a.m. and 5 p.m. Eastern if you receive one of these messages. NCUA also recommends contacting your credit union and local law enforcement.

You may also contact the
Internet Crime Complaint Center, a partnership between the Federal Bureau of Investigation and the National White Collar Crime Center.

NCUA operates an online
Fraud Prevention Center that offers information about avoiding frauds and scams on its
MyCreditUnion.gov website.

If you suspect you may have become a victim of identity theft as a result of this scam, you should immediately contact the three major credit bureaus and request a fraud alert be placed on your credit report: Equifax (888-766-0008), Experian (888-397-3742), and TransUnion (855-681-3196).

NCUA: Credit Unions Have Flexibility to Assist Louisiana Flood Victims

Agency Working to Ensure Access to Services; Deposits Remain Insured

ALEXANDRIA, Va. (Aug. 25, 2016) – After the worst U.S. natural disaster since Super Storm Sandy in 2012, the National Credit Union Administration is continuing to work with federally insured credit unions in Louisiana to help them better serve flood victims and ensure continuity of operations.

“Louisiana’s credit unions can and should work with their members, many of whom have lost everything they own, to help them recover and rebuild their lives,” NCUA Board Chairman Rick Metsger said. “Working constructively with credit union borrowers who may experience financial difficulty as a result of this extraordinary flooding is in the long-term best interest of both the credit union and the member. In this time of great need, credit unions also may extend a helping hand to nonmembers.”

NCUA staff is working with credit unions in a variety of ways to help keep the doors open and provide the services that flood victims need.

NCUA encourages credit unions to work with their members and consider options for assisting them that include offering new loans with special loan terms or rates and reduced documentation, providing payment flexibility for current loans, or potentially restructuring existing loans. Federal credit unions with questions about these options should contact their examiners.

As noted in NCUA Letter to Credit Unions 11-CU-13, federal credit unions also may provide emergency financial services to nonmembers as part of their authority to engage in charitable activities under their incidental powers. Such services could include check cashing for nonmembers, access to ATM networks, or other means to cash, to meet the short-term, emergency needs of nonmembers. Federal credit unions providing these emergency services must do so on a charitable basis, meaning that service charges cannot exceed direct costs.

Credit union members in areas struck by flooding should contact their credit unions or check their credit unions’ websites for the latest information about special services, location of operations and hours of service. Members with questions about their deposit insurance coverage can find information online here, or they may contact NCUA’s Consumer Assistance Center at 800-755-1030 between 7 a.m. and 4 p.m. Central.

During natural disasters, NCUA works with state regulators and state credit union leagues to ensure all federally insured credit unions are aware of and can utilize NCUA’s available assistance. Under the agency’s disaster relief policy, NCUA will, when necessary:

  • Encourage credit unions to make prudent loans with special terms and reduced documentation to affected members;
  • Reschedule routine examinations of affected credit unions, if necessary;
  • Guarantee lines of credit for credit unions through the Share Insurance Fund; and
  • Make loans to meet the liquidity needs of member credit unions through the Central Liquidity Facility.

Low-income-designated credit unions affected by flooding can apply for up to $7,500 in Urgent Needs grant assistance to repair damage or restore services to members. Information about Urgent Needs Grants is available online here. Agency staff members are helping eligible credit unions in the flooded areas apply for the low-income credit union designation.

Member deposits at federally insured credit unions remain protected by the National Credit Union Share Insurance Fund. Administered by NCUA, the Share Insurance Fund insures individual accounts up to $250,000, and a member’s interest in all joint accounts combined is insured up to $250,000. The Share Insurance Fund separately protects IRA and KEOGH retirement accounts up to $250,000.

NCUA Hosting High-Impact Community Partnerships Webinar

Learn How to Identify and Cultivate Partnerships to Help Your Credit Union Grow

ALEXANDRIA, Va. (Aug. 29, 2016) – Credit unions seeking to build community partnerships to offer more products and services can get valuable information in an upcoming webinar hosted by the National Credit Union Administration.

The 90-minute webinar, “High-Impact Community Partnerships,” will be held on Wednesday, Sept. 21, 2016 at 2 p.m. Eastern. Online registration is available here. Participants will use this same link to log into the webinar. Registrants should allow pop-ups from this website. There is no charge.

Vanessa Love, an economic development specialist with NCUA’s Office of Small Credit Union Initiatives, hosts guest speakers Karen Smith, executive director of Montana Credit Unions for Community Development; and Michael Wade, senior tax analyst with the Internal Revenue Service. Discussion topics will include:

  • Volunteer Income Tax Assistance impact numbers and changes that streamline participation;
  • Strategies for partnering with established VITA sites to grow membership;
  • Partnering with individual development accounts that match savings;
  • Federal Home Loan Bank’s four-to-one match for first-time homebuyers; and
  • Integrating high-impact programs into your overall business strategy.

Participants may submit questions in advance at [email protected]. The subject line of the email should read, “High-Impact Partnerships.” Participants with technical questions about accessing the webinar may email [email protected]. This webinar will be closed captioned and then archived online here approximately three weeks following the live event.

NCUA’s Office of Small Credit Union Initiatives fosters credit union development and the effective delivery of financial services for small credit unions, new credit unions, minority depository institutions and credit unions with a low-income designation.

AMAC President Barton Retiring

ALEXANDRIA, Va. (Sept. 1, 2016) – Mike Barton, who has served as President of the National Credit Union Administration’s Asset Management and Assistance Center for 17 years, has announced he will retire Sept. 30.

“Mike Barton has held an important post in the agency during some of the most difficult days we have ever experienced, including overseeing the management of assets from the five failed corporate credit unions,” NCUA Board Chairman Rick Metsger said. “We have relied on Mike and his staff to make sure the agency obtains the best asset recoveries and to see that credit union members receive timely payments from the Share Insurance Fund. He and AMAC help fulfill our commitment to ensuring member accounts up to the $250,000 limit allowed by the law.

“Mike has served NCUA and the credit union system well, and we wish him a long and happy retirement,” Metsger said.

NCUA Region IV Director C. Keith Morton will assume Barton’s responsibilities for the immediate future.

Barton joined NCUA in 1990 as AMAC’s director of asset recovery. He served as deputy to then-AMAC President Leonard Skiles in 1993 and as acting President from 1997 to 1998. Prior to joining NCUA, Barton was executive vice president of Sandia Federal Savings and Loan in Albuquerque, New Mexico. He was named Examiner of the Year in 1992.

Barton served in the U.S. Army and was awarded a Bronze Star and a Purple Heart after being wounded in Vietnam.

Barton holds degrees in finance and accounting from the University of Texas and from Texas A&M University.

Credit Unions in Florida, Southeast Should Prepare for Tropical Storm Hermine

NCUA Closely Monitoring Storm’s Progress; Landfall Expected Early Friday

ALEXANDRIA, Va. (Sept. 1, 2016) – Credit unions in Florida and parts of the Eastern Seaboard should take steps to prepare for the arrival of Tropical Storm Hermine early Friday morning, the National Credit Union Administration said today.

“We are reminding credit unions and their members to take the necessary precautions to stay safe,” NCUA Board Chairman Rick Metsger said. “Even if the storm loses strength, areas in its path should be ready for heavy rains, high winds and flooding. If they haven’t already, credit unions should review their disaster plans and be prepared for increased needs for member services if members need to make extra purchases or if homes and businesses are damaged. Members should take steps in case public services and transportation are disrupted, including having cash on hand if their communities lose power and credit union branches and ATMs become unavailable.”

Tropical Storm Hermine is currently in the Gulf of Mexico. Landfall is expected on Florida’s upper Gulf Coast around 1 a.m. Friday. The primary threats are strong winds, heavy rains and hail, along with possible tornadoes. Storm surges from one to three feet are possible. The current path of the storm will take it across Florida and Georgia and along the Eastern Seaboard over the next several days.

NCUA is watching the storm closely, and the agency will monitor the conditions of credit unions in Hermine’s path. NCUA will be ready to assist credit unions with maintaining or restoring operations, if necessary. The agency maintains a
Hurricane and Disaster Information page on its website with more information on preparedness and staying safe.

Credit union members with questions may contact NCUA’s Consumer Assistance Center at 800-755-1030 Monday through Friday between 8 a.m. and 5 p.m. Eastern. NCUA’s Office of Small Credit Union Initiatives can provide
urgent needs grants of up to $7,500 to low-income credit unions that experience sudden costs to restore operations interrupted by the storm.

The National Weather Service has an
information page on Hermine, and the Federal Emergency Management Agency has an information page on
being prepared for hurricanes.

Credit union member deposits remain protected by the National Credit Union Share Insurance Fund. Administered by NCUA, the Share Insurance Fund insures individual accounts up to $250,000, and a member’s interest in all joint accounts combined is insured up to $250,000. The Share Insurance Fund separately protects IRA and KEOGH retirement accounts up to $250,000. The Share Insurance Fund has the backing of the full faith and credit of the United States.

Members with questions about their insurance coverage can find information online at the
Share Insurance Coverage page of NCUA’s
MyCreditUnion.gov website.

Cory Methodist Church Credit Union Merges into Eaton Family Credit Union

Member Deposits Protected up to $250,000; Member Services Uninterrupted

ALEXANDRIA, Va. (Sept. 1, 2016) – Cory Methodist Church Credit Union of Cleveland, Ohio, has merged into Eaton Family Credit Union of Euclid, Ohio, effective today, the National Credit Union Administration announced.

The new Eaton Family Credit Union members should experience no interruption in services. New members can contact the credit union by telephone at 216-920-2000 or in person at the credit union’s main office at 330 Babbitt Road, Suite 100, Euclid. Eaton Family Credit Union is open Monday, Tuesday and Thursday from 8:30 a.m. to 5 p.m., Wednesday from 10 a.m. to 5 p.m., Friday from 8:30 a.m. to 6 p.m., and Saturday from 8:30 a.m. to 1 p.m. Members can continue to transact business at the former Cory Methodist Church Credit Union branch location in Cleveland at 1117 East 105th Street, Cleveland.

Member deposits remain protected by the National Credit Union Share Insurance Fund. Administered by NCUA, the Share Insurance Fund insures individual accounts up to $250,000, and a member’s interest in all joint accounts combined is insured up to $250,000. The Share Insurance Fund separately protects IRA and KEOGH retirement accounts up to $250,000. The Share Insurance Fund has the backing of the full faith and credit of the United States. Members with questions about their insurance coverage can find information online at the
Share Insurance Coverage page of NCUA’s
MyCreditUnion.gov website.

Eaton Family Credit Union is a federally insured, state-chartered credit union that, prior to the merger, served 14,636 members and had assets of $60,520,539, according to the credit union’s most recent Call Report. At the time of the merger, Cory Methodist Church Credit Union was a federally insured, state-chartered credit union with 650 members and assets of $1,466,272, according to the credit union’s most recent Call Report. Chartered in 1958, Cory Methodist Church Credit Union served members of the Cory Methodist Church and various select employee groups in Cleveland.

The Superintendent of the Ohio Division of Financial Institutions placed Cory Methodist Church Credit Union into conservatorship on Feb. 4, 2016 and appointed NCUA as agent for the conservator. The two agencies worked together to address issues affecting the credit union’s safety and soundness and determined that merging Cory Methodist Church Credit Union into Eaton Family Credit Union was in the members’ best interests.

NCUA: Total Loans Outstanding at Credit Unions Top $800 Billion in Second Quarter

ALEXANDRIA, Va. (Sept. 6, 2016) – Total lending at federally insured credit unions increased to $823.4 billion in the second quarter of 2016, the National Credit Union Administration reported today.

“The credit union system again performed solidly in the second quarter,” NCUA Board Chairman Rick Metsger said. “Loans continued to rise at a double-digit pace over the year with growth in every major category. New auto loans rose 15.6 percent, the fastest of all loan categories. Membership grew by 1.2 million for the quarter and 3.8 million for the year. 

“During the quarter, credit unions continued to move away from long-term investments as they increased lending to members, but there were small increases in overall delinquency and charge-off rates relative to a year ago, and delinquency rates in some loan categories were significantly above their year-ago levels. Going forward, it’s important for credit unions to remain diligent in assessing underwriting risks to keep overall system risk to manageable levels.”

NCUA released the new figures today, based on Call Report data submitted to and compiled by the agency for the quarter ending June 30, 2016. 

Loans Outstanding Up 10.5 Percent

Total loans outstanding at federally insured credit unions reached $823.4 billion at the end of the second quarter of 2016, an increase of 10.5 percent from one year earlier.

Year over year, loans grew in every major category, including:

  • New auto loans increased 15.6 percent to $107.3 billion.
  • Used auto loans rose 13.1 percent to $173.0 billion.
  • Total real estate lending grew 8.7 percent to $411.2 billion.
  • Net member-business loan balances increased 13.6 percent to $61.8 billion.
  • Non-federally guaranteed student loans expanded 10.9 percent to $3.6 billion.
  • Payday alternative loans originated at federal credit unions rose 4.2 percent during the first half of 2016, to $119.9 million at an annual rate.

The loans-to-shares ratio was 77.8 percent, up from 75.5 percent a year earlier. The same ratio was slightly higher for low-income credit unions at 79.9 percent as of June 30. 

Short-Term Investments Rise as Longer-Term Investments Fall

Total investments by federally insured credit unions stood at $271.9 billion at the end of the second quarter, down 2.5 percent from the second quarter of 2015. 

Short-term investments grew from the end of the second quarter of 2015, while investments of one year or longer declined in that period:

  • Investments with maturities of less than one year totaled $74 billion, an increase of 8.1 percent.
  • Investments with maturities of one to three years were $103.7 billion, a decline of 4.4 percent.
  • Investments with maturities of three to 10 years were $90.3 billion, a decline of 7.1 percent.
  • Investments with maturities greater than 10 years were $3.9 billion, a decline of 18.3 percent.

The system’s ratio of net long-term assets to total assets was 32.2 percent on June 30, down from 32.6 percent a year earlier. 

Overall Delinquency and Charge-Off Rates Increase Slightly

The delinquency rate at federally insured credit unions was 75 basis points in the second quarter, up 1 basis point from a year earlier.

  • The delinquency rate for fixed real estate was 55 basis points, down from 68 basis points in the second quarter of 2015.
  • The delinquency rate for credit cards was 93 basis points, compared to 86 basis points a year earlier.
  • The delinquency rate for non-federally guaranteed student loans was 119 basis points, 20 basis points higher than a year earlier.
  • The member business loan delinquency rate was 149 basis points, 47 basis points higher than the year before.

The system’s net charge-off ratio increased slightly to an annualized 51 basis points in the first half of 2016, up from 46 basis points in the first half of 2015.

Asset and Deposit Increases Continue

Total assets in federally insured credit unions exceeded $1.25 trillion in the second quarter, an increase of 7.4 percent for the year.

Deposits at federally insured credit unions totaled nearly $1.1 trillion and increased 7.3 percent from the second quarter of 2015.

Credit Unions Add Members as System Consolidation Continues

Membership in federally insured credit unions in the second quarter of 2016 reached 104.9 million, an increase of 3.8 percent from the second quarter of 2015. 

In all, credit unions added 1.2 million members during the quarter and more than 14 million members during the last five years. There were 3,679 federal credit unions and 2,208 federally insured, state-chartered credit unions at the end of the second quarter.

Credit union system consolidation, primarily the result of mergers, also continued in the second quarter. The number of federally insured credit unions fell to 5,887, down 272 from a year earlier. Nearly two-thirds of the decline occurred in credit unions with less than $10 million in assets.

While the number of federally insured credit unions fell, the number of credit unions with the low-income designation rose. At the end of the second quarter, there were 2,426 low-income credit unions with 36.5 million members. In all, two in five credit unions now have the low-income designation and one in three members belong to a low-income credit union.

Credit Unions Remain Well Capitalized 

The percentage of federally insured credit unions that were well capitalized remained steady in the second quarter with 97.8 percent reporting a net worth ratio at or above the statutorily required 7 percent. At the end of the second quarter of 2016, 0.6 percent of federally insured credit unions were less than adequately capitalized.

Overall, the credit union system’s aggregate net worth ratio was 10.85 percent as of the end of June, 7 basis points higher than the previous quarter, but 7 basis points lower than a year earlier.

Net Income Increases; Return on Average Assets Ratio Declines Slightly

Federally insured credit unions reported an annualized net income of $9.5 billion in the first half of 2016, up 3.1 percent from the $9.2 billion reported in the first half of 2015. 

The annualized return on average assets ratio for federally insured credit unions stood at 77 basis points in the first half of 2016, down from 81 basis points a year earlier. The median return on average assets was 35 basis points at an annual rate during the first half of 2016, up from 33 basis points a year earlier.

Larger Credit Unions Seeing Most Growth

Federally insured credit unions with assets of $500 million or more led the system in most performance measures in the second quarter of 2016, continuing a long-running trend.

With $917.1 billion in combined assets, these 494 credit unions held 73.1 percent of total system assets. The 4,345 credit unions with $100 million or less in assets held 8.4 percent of total system assets. 

As in previous quarters, large credit unions reported the greatest growth in loans, membership and net worth, as well as the highest return on average assets. Credit unions with assets between $10 million and $100 million had positive growth in all metrics. Credit unions with assets of less than $10 million saw positive growth in loans and net worth but continued to see declining membership. For selected metrics, the table below provides a summary by asset size of federally insured credit unions’ current ratios and annualized growth rates at the end of the second quarter of 2016.

 

Number of Credit Unions 494 1,048 2,622 1,723
Net Worth Ratio 10.7 percent 10.9 percent 11.8 percent 15 percent
Net Worth Growth + 8.6 percent + 6.1 percent + 3.6 percent + 0.5 percent
Loan Growth + 10.7 percent + 7.8 percent + 4.4 percent + 0.6 percent
Membership Growth + 6.4 percent + 2.9 percent + 0.4 percent – 1.3 percent
Return on Average Assets 88 basis points 54 basis points 37 basis points 9 basis points

 

For more information about the performance of federally insured credit unions, NCUA makes the complete details of the June 2016 Call Report data available online here. A summary of second-quarter performance is available here, and financial trends data for federally insured credit unions are available here.

NCUA Sets Budget Briefing for Oct. 27

Draft Budget Available Week of Oct. 9; Deadline for Comments Nov. 4

ALEXANDRIA, Va. (Sept. 7, 2016) – The National Credit Union Administration will hold a public briefing on its proposed 2017–2018 budget on Thursday, Oct. 27, from 2 p.m. to 4 p.m. Eastern in the agency’s boardroom in Alexandria, Virginia.

“We have made a commitment to greater transparency as part of the Continual Quality Improvement initiative, and this briefing is part of how we’re fulfilling that commitment,” NCUA Board Chairman Rick Metsger said. “While final budget decisions remain with the Board, we want to hear the constructive comments stakeholders can bring to the table. This agency remains a prudent steward of its finances, but we always can consider suggestions for ways to make improvements.”

The agency plans to release its draft budget during the week of Oct. 9 to give interested parties ample time to review the document prior to the briefing.

Because meeting space is limited, people who wish to attend the briefing in person, whether or not they plan to present comments at that time, must submit a request to the agency within one week following the release of the draft budget. The agency will work to accommodate attendance requests but cannot guarantee all those making requests will be able to attend.

NCUA will provide a livestream broadcast of the proceedings through its website for those unable to attend in person.

Anyone wishing to provide written comments suggesting specific changes to the proposed 2017–2018 budget will have until Friday, Nov. 4, at 5 p.m. Eastern to submit those to the agency.
NCUA will provide more details, including the briefing agenda and structure as well as contact information for requesting attendance and submitting comments, when budget details are released in October.

NCUA’s New Online Training Outlines Fundamentals of Strategic Planning

ALEXANDRIA, Va. (Sept. 8, 2016) – Credit union board members can learn more about the fundamental concepts of strategic planning in a new online training series released today by the National Credit Union Administration.

The new four-part series, available here, provides an overview of the strategic planning process and best practices for developing a successful strategic plan. Viewers will learn more about:

  • How to prepare for a strategic planning meeting,
  • Who should be involved during the planning process, and
  • How to set strategic goals.

The video also provides a sample strategy for successfully completing and implementing goals identified in the strategic planning process.

After watching the videos, viewers can take an online test to measure what they have learned and earn a certificate of completion if they have a satisfactory score.

Created by NCUA’s Office of Small Credit Union Initiatives, the online training module on strategic planning is part of a video series covering a variety of subjects important to credit union boards, such as effective board management, credit union policies and procedures and mergers. More information is also available on NCUA’s Small Credit Union Learning Center available on www.ncua.gov.

NCUA’s Office of Small Credit Union Initiatives fosters credit union development and the effective delivery of financial services for small credit unions, minority depository institutions, new credit unions and credit unions with a low-income designation. For more information about the work of the Office of Small Credit Union Initiatives, visit the office’s website or subscribe to its monthly FOCUS e-newsletter.